Early response is the key to mitigating your loss. By not mitigating the loss you could be voiding your ability to make an insurance claim. The customer is always responsible to prevent secondary damage to home from water damage. Early response can help to prevent secondary damage to structure and occupants.

It is highly recommended that you hire a professional company certified in water damage and trained to follow the S500 (Standard and Professional Guide for Professional Water Damage Restoration) and the IICRC Standard for Professional Water Damage Restoration (IICRC S500) procedural standard.

It is based on reliable restoration principles, review of available scientific and industry literature and information and practical experience. In addition, there has been extensive consultation with and information obtained from numerous other sources.

These sources include, but are not necessarily limited to, the scientific community, the international, national and regional trade associations serving the professional disaster restoration industry, chemical formulators and equipment manufacturers, cleaning and restoration training schools, restoration service companies, the insurance industry, allied trades persons and others with specialized experience."(ANSI/IIRCRC S500 2006, Foreword)